Communication, Email Writing How to Write a Polite Complaint Selena works as a leasing agent at a large apartment community. Part of her job involves dealing with residents (or…
Communication, Email Writing Making Polite Requests Could you check to make sure this sounds polite? This is an important email, and I don’t want to be…
Communication, Email Writing, Learning English What About Swearing? If you are like the majority of our TextRanch customers, English is not your first language. You may have devoted…
Communication Holiday Greetings for Tough Times As the owner of a business that prepares tax returns for both individuals and small companies, Ana sends out a…
Grammar, Writing Exclamation Points!!! When Should You Use Them? Let’s start by comparing a couple of sentences. They are exactly same, except for the punctuation mark at the end….
Grammar, Writing Confused About “Accept” and “Except”? In our recent articles (which you can find here and here), we have been focusing on word pairs that many…
Grammar Confused About “Lay” and “Lie”? The difference between “lay” and “lie” has baffled native English speakers for hundreds of years. If you speak English as…
Grammar Confused About “Fewer” and “Less”? The words “fewer” and “less” are both used to indicate smaller quantities. We generally use them when we are comparing…
Communication, Email Writing, Writing Writing to Your Child’s Teacher (Part Two) For the most part, Lucia’s three children are doing well at their new school. They are making friends and keeping…
Communication, Email Writing, Writing Writing to Your Child’s Teacher (Part One) As the mother of a five-year-old girl who recently started kindergarten, Ashley is amazed at how much school has changed…