Artificial Intelligence The Hidden Bias in AI: Can Technology Discriminate Against You? Many business owners trust AI tools to make fair and efficient decisions when it comes to screening job applicants, approving…
Artificial Intelligence 5 Insider Tips to Make AI Work for You (Not the Other Way Around!) Everyone keeps raving about AI and all the great things it can do. But whenever I try using AI tools…
Artificial Intelligence How Do AI Tools Really Work? (Spoiler: It’s Not Magic!) Five years ago, I had never even heard of AI. Now it’s everywhere! But I still have no idea how…
Business, Email Writing Do Your Team Members Need an Update? Here’s How to Write One! Hi Leona, Could you give me an update on the annual conference? Dear Leona, I haven’t heard anything about the…
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Writing A Professional Writing Style: What Exactly Does That Mean? Does this email sound professional? This is my personal statement for my graduate school application. Can you check to make…
Communication “I’m Late!”: 5 Steps to Take When You’re Missing an Important Deadline I’ve always been proud of my ability to meet all my deadlines. But my latest work project has been a…
Writing Want to Improve Your Writing in 2025? Here’s How! My New Year’s resolution was to quit smoking. I did really well for two whole days. Then on January 3rd,…
Email Writing How to Write a Memorable Year-End Email to Your Clients or Team Members As 2024 winds down and the holiday festivities kick into high gear, this is the perfect time to express your…
Communication Unlocking Medical Acronyms: A Guide for Professionals Outside Healthcare Over the years, I’ve worked for a lot of different companies. But no matter where I went, OT was an…