English is known as the international language of business.
Companies all over the world use this language to communicate, collaborate, and connect with each other.
How do they usually do this?
Oftentimes, it’s via email!
Professional emails have certain expectations and unwritten rules that not everyone is aware of, which is the reason why following these next 3 tips can help you take a BIG step in the right direction…
Tip #1: Always include salutations & endings
When you properly greet the recipient and sign off at the end, it shows a clear sense of respect and cordiality. Thus, it is best to greet them at the beginning, wish them well at the end, and place your name below the sign-off.
|Common Salutations||Common Endings|
|Hello Ma’am,||Best wishes,|
|Good Morning Everyone,||Take care,|
|Hi (Name),||Thank you,|
Tip #2: Use please, thank you & appreciation
Similar to the first tip, showing gratitude and understanding can help to smoothen communication, resolve tension, and obtain desired outcomes. The three magical words to do this are please, thanks, and appreciate.
Could you please sign this document? It would be very much appreciated. Thanks in advance!
Tip #3: Turn commands & requests into questions
In professional emails, we often need someone to do something for us in order to make progress or complete a task.
A command or request can be used to do this, but it usually sounds softer and more polite to rephrase it as a question. This way, you are giving the recipient some say in the matter.
I am having a technical problem. Assist me with this issue.
This is not incorrect, but it sounds a little rude and abrupt, so let’s rephrase the same idea…
I am having a technical problem. May I ask you for assistance with this issue?
I hope that these tips can help you!
Stay tuned for more suggestions.
And by the way, Black Friday is coming… You will be surprised!
The corporate world is filled with expressions, specialized vocab words, and various acronyms.
You probably already know some of the classics like ASAP and FYI, but have you come across the more advanced ones below?
And more importantly, do you know how to use them?
Stands for… Out of office
Meaning: When someone is out of office, it means they are temporarily not available to work due to being on vacation or another type of leave.
Relatedly, out-of-office messages are set as automatic replies to emails/phone calls to let everyone know that one is not currently available.
Employees have been instructed to set up OOO responses.
Stands for… Return on investment
Meaning: Usually expressed as a percentage, ROI is a numerical measure of the success of a financial investment. If the return is positive, a profit was made. On the other hand, a negative ROI means that a portion of money was lost.
Example: The ROI of my stock portfolio is at a modest 6%.
Stands for… To be announced/To be confirmed
Meaning: Sometimes an event or product release is planned but not completely fleshed out in terms of schedule. When this happens, TBA and TBC are used to announce that something is coming but does not have a fixed date or time yet.
The clothing line is set to launch, but the exact date is TBA/TBC.
Stands for… Work(ing) from home
Meaning: With the rise of remote work, this term has become much more popular over the last few years. Working from home is exactly what it sounds like: Getting tasks done at home rather than commuting to an office each day.
If necessary, would you feel comfortable WFH?
Stands for… Headquarters
Meaning: Most large firms and corporations have locations in multiple cities, but their headquarters are considered the main office and administrative center of the entire company.
Many tech companies have their HQ in Silicon Valley.
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